Objective and Scope
MMI Online(“we”, “us”, “our”, “MMI Online”) values the trust placed in us by data subject (“you”, “your”, “user”, “subscriber”) and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.
MMI Online.com is an Indian Company registered under the Companies Act, 1956 having its corporate office at Building No. 9 & 11, Okhla Phase 3, New Delhi-110020.With a view to offer most enriching and holistic internet experience to its users,MMI Onlineoffers a vast repository of services. You may read 'About Us' to know more about MMI Online.
I. Collection and Use of Personal Information
Personal information (PI) - means any information relating to an identified or identifiable living person (‘data subject’ here in referred as you/your’). In particular using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations
The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:
A. Information you provide to us
We may hold personal information about you including, but not limited to the following:
Information Collected when you use our Mobile Application
When you download our mobile application we collect the below information, but not limited to-
Information you provide to us voluntarily
We may collect additional information at other times, when you provide feedback(s), modify your content or email preferences, respond to surveys, participate in contests, or communicate with us by posting a comment on our website or asking us a question through or e-mail. This information may include personal information such as, but not limited to, your name, e-mail id, mobile number, commentetc.
B. Information Automatically Collected/Tracked while Navigation Cookies
Log File Information
We automatically collect limited information about your computer's connection to the Internet, mobile number, including, but not limited to, your IP address,browser software ,operating system types; clickstream patterns; and dates and times that our site is accessed, whenever you visit(s) our website(s), application or services.
We may use "clear GIFs" (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by them. We also collect information from you passively using Google Analytics and Google search console for collecting information about your usage of our website.
C. Inferred Information through usage and log data
We may collect and track certain information about you based upon your behaviour on the MMI OnlineServices We use this information for conducting internal research on our users' demographics, devices, interests, and behaviour to better understand, protect and serve our users.
We may also collect your Information to track user behaviour and preferences for internal analytics and research. We may also use your information:
If you choose to post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the MMI OnlineServices, we may collect and store such information.
D. Information obtained from other Sources
We may receive information about you from other online sources. We may add it to our account information system and treat it in accordance with this policy. If you provide information to the platform provider or other partner to whom we provide services, your account information including, but not limited to, your name, email ID, may be passed on to us. We may obtain updated contact information(s) from third parties in order to correct our records and fulfil the Services or to communicate with you or share the information with any third party.
In case you choose to decline to submit personal information on the Application/Websites, we may not be able to provide certain services on the Application/Websites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.
II. Processing of personal information
We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).
I. Third party services
Third parties provide certain services available on MMI Online. MMI Onlinemay provide information, including Personal Information that ‘MMI Onlinecollects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which MMI Onlinemaintains its Web site and mailing lists. MMI Onlinewill take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on MMI Online.
MMI Onlinedoes not intend to transfer Personal Information without your consent to third parties who are not bound to act on MMI Onlinebehalf unless such transfer is required for legal purposes or for providing relevant services. Similarly, it is against ‘MMI Online’s policy to sell Personal Information collected online without consent.
To use the Site you agree that you must be the minimum age (described in this paragraph below) or older. The minimum age for these purposes shall be 16, however if local laws require that you must be older in order for MMI Onlineto lawfully provide the services in the Site to you then that older age shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use MMI Onlineunder the supervision of your parent, legal guardian or responsible adult.
III. Information Sharing
We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information in order to fulfil their jobs to provide, operate, develop, or improve our products or services, MMI Onlinedoes not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
I. Retention of personal information
Your personal information processed by MMI Onlineare kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal information are processed in line with legal, regulatory, contractual or statutory obligations as applicable. At the expiry of such periods, your personal information will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods.
To the extent permitted by law, MMI Onlinemay record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.
III. Your Controls and Choices (As applicable under GDPR)
A. Accessing and Rectifying your personal information
When you use the Services Website/application (or any of its sub sites), we make reasonable efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual users to identify themselves and the information requested to be accessed or corrected before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, requiring disproportionate technical effort, jeopardizing the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. You can make such requests by sending us an e-mail
A. Right to Rectification
You have the right for inaccurate or incomplete data we hold to be updated. You shall have the right to obtain from MMI Onlinewithout undue delay the rectification of inaccurate personal information concerning you.
B. Data Portability
You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit to another controller, wherever feasible
C. Data Erasure
We retain your personal information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your personal information and close your MMI OnlineServices account. Please note that if you request for the erasure of your personal information;
D. Withdrawing Consent and Restriction of Processing
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information
E. Right to Object to the Processing
Please note that you must not communicate with MMI Onlinethrough such social media sites the following information:
I. Changes in the Policy
MMI Onlinereserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.
II. Contact Information Support
Jagran Prakashan Ltd.
First floor, 9, 11- Okhla Industrial Estate, Phase – 3
New Delhi – 110020
MMI Onlineshall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
Any other personal information shared by you which is not asked by MMI Onlineduring registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and MMI Onlinewill not be liable for breach of such information.